Account access
Sign-in, device approval, setup, permissions, and account recovery.
Support center
Start with the part of the workflow that stopped.
Renovo support is organized around the task, not technical infrastructure. Sensitive information should stay out of initial support messages.
Quotes and clients
Creating, synchronizing, revising, resending, and locating work records.
Client links
Invalid, expired, used, accepted, or rejected quote decision links.
Files and storage
Uploads, generated PDFs, company logos, account capacity, and storage add-ons.
Plans and payments
Subscriptions, renewals, cancellations, refunds, and payment status.
Security concern
A suspected account, link, data, or access-control issue that should be handled privately.
Common questions
Clear answers before a ticket.
Why does a signature link say it was already used?+
Each link is designed for one final decision. The sender can revise the quote and generate a new link when another review is needed.
Can a client sign without a Renovo account?+
Yes. The private quote page is designed for the recipient to review and decide without creating an account.
What should I include in a support request?+
Describe what you were doing, the approximate time, device type, and the visible error. Do not send passwords, payment card details, raw private links, or client documents.
Need help with a private account record?
Use authenticated support inside Renovo so account and project context stays protected.