Effective July 16, 2026. Clear rules for the information, accounts, subscriptions, client decisions, and business records entrusted to Renovo.
These Terms of Use form a binding agreement between the person or organization using Renovo and the operator of the Renovo service, referred to in these Terms as “Renovo,” “we,” “us,” or “our.” By creating an account, purchasing a subscription, accessing a private quote, or otherwise using the website, applications, or services, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the service.
You must be legally capable of entering a binding agreement and at least the age of majority where you live. If you use Renovo for a company or other organization, you represent that you have authority to bind that organization. The organization is responsible for activity by its owners, administrators, workers, contractors, and approved devices.
You must provide accurate account information, keep credentials confidential, maintain control of approved devices, and promptly report suspected unauthorized access. You may not share an individual login, transfer an account without permission, impersonate another person, or bypass account controls. You are responsible for activity occurring through your account except to the extent caused by Renovo's breach of these Terms or applicable law.
Subject to these Terms and payment of applicable fees, Renovo grants you a limited, non-exclusive, non-transferable, revocable right to use the service for lawful internal business purposes during your subscription. Features, platforms, storage, support, and account capacity may vary by plan. No ownership interest in the service or its software is transferred to you.
Renovo is a workflow and recordkeeping tool. You are responsible for your services, estimates, prices, taxes, licenses, permits, warranties, disclosures, client communications, contract language, and compliance with laws governing your trade and customers. Renovo does not become a party to a quote, project, service agreement, or dispute between a business and its client.
A private quote link allows an intended recipient to review a specific quote version and submit an acceptance, signature, or rejection. The sender is responsible for confirming the recipient, signer authority, scope, required disclosures, and whether electronic signatures are appropriate for the transaction. Renovo records available technical and transaction information and generates a retainable document, but does not guarantee that any quote, signature, or agreement is legally sufficient for every jurisdiction or project.
You consent to receive agreements, disclosures, notices, receipts, and records electronically when permitted by law. You are responsible for maintaining a device, browser, internet connection, and software capable of accessing and retaining those records. You may withdraw consent where applicable, but doing so may require ending electronic features or the account. Keep copies of signed documents and other records required for your business.
Paid plans renew automatically for the billing interval disclosed at checkout until canceled. Before purchase, Renovo will display the price, billing frequency, included capacity, taxes when available, renewal terms, and cancellation method. By completing checkout, the account owner expressly authorizes recurring charges to the selected payment method until cancellation. Renovo may retain evidence of that consent as permitted by law.
You may cancel through the account or another simple method made available for the purchase channel. Unless law or a written offer requires otherwise, cancellation stops future renewals and access continues through the already-paid billing period. A failed payment may suspend paid capabilities or end the subscription. If a payment is refunded, related paid access may end immediately. Refunds are otherwise provided only when stated at purchase, required by law, or approved by Renovo. Canceling does not erase amounts already due.
Prices may exclude applicable sales, use, value-added, or similar taxes. You are responsible for taxes other than those imposed on Renovo's income. Plans and storage add-ons have stated limits. Renovo may restrict new uploads, require an upgrade, or remove content after appropriate notice when an account exceeds limits or ends, subject to the retention terms and applicable law.
As between you and Renovo, you retain ownership of client, quote, business, file, logo, and other content you submit to the service (“Customer Data”). You grant Renovo and its service providers a limited license to host, copy, process, transmit, display, and create technical derivatives of Customer Data only as needed to operate, secure, support, improve, and comply with law for the service. You represent that you have all rights and lawful grounds needed to provide and process Customer Data.
Use of personal information is governed by the Privacy Policy. Do not upload payment card data, government identification numbers, medical records, account passwords, or other specially regulated information unless Renovo expressly supports that data type in writing. You remain responsible for notices, permissions, and lawful processing obligations owed to your clients, workers, and other individuals.
You may not use Renovo to violate law or third-party rights; send deceptive or unauthorized communications; upload malware or unlawful content; harass, threaten, discriminate, or defraud; probe or disrupt systems; defeat access, rate, storage, or security controls; reverse engineer except where law forbids restriction; scrape the service; resell access without permission; or use the service to develop a competing product. Renovo may investigate suspected abuse and preserve or disclose information when legally required.
Renovo and its licensors own the service, software, designs, documentation, trademarks, and all related intellectual property other than Customer Data. The Renovo name, logos, and product appearance may not be used without written permission. If you provide feedback, you grant Renovo a perpetual, worldwide, royalty-free right to use it without restriction or compensation, without identifying you publicly without permission.
The service may depend on or link to third-party services such as cloud infrastructure, payment processing, email delivery, maps, device platforms, and app stores. Their terms and availability may also apply. Renovo is not responsible for third-party products it does not control. Apple, Google, Microsoft, and other distribution platforms are not parties to these Terms except as expressly required by their platform rules.
Renovo may add, change, limit, or discontinue features to improve the product, address security or legal requirements, or respond to third-party changes. We will provide reasonable notice when a material reduction is expected to substantially affect a paid plan, unless urgent security, legal, or operational circumstances make advance notice impracticable.
Renovo may suspend or terminate access for material breach, unlawful activity, security risk, nonpayment, abuse, or conduct that could harm users, clients, or the service. When reasonable, we will provide notice and an opportunity to cure. You may stop using the service at any time. Upon termination, your license ends and access to Customer Data may cease after the applicable export or retention period. Provisions that by their nature should survive will survive.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” RENOVO DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE. RENOVO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SUITABLE FOR EVERY LEGAL, TAX, LICENSING, CONTRACTING, OR RECORDKEEPING REQUIREMENT. NOTHING IN THESE TERMS EXCLUDES A WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENOVO AND ITS AFFILIATES, OFFICERS, WORKERS, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA; OR THE COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. RENOVO'S TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID RENOVO DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR US$100. THESE LIMITS DO NOT APPLY WHERE PROHIBITED BY LAW, OR TO LIABILITY THAT CANNOT BE LIMITED, INCLUDING LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT WHERE APPLICABLE.
To the extent permitted by law, a business or organizational user will defend, indemnify, and hold harmless Renovo and its affiliates, officers, workers, contractors, and licensors from third-party claims, losses, liabilities, damages, judgments, and reasonable legal fees arising from that user's Customer Data, services, quotes, client relationship, violation of law, infringement of rights, or material breach of these Terms. Renovo will provide reasonable notice and allow the indemnifying party to control the defense, while retaining the right to participate.
Before filing a claim, each party agrees to give the other written notice describing the dispute and to attempt a good-faith resolution for at least 30 days, unless urgent injunctive relief is reasonably necessary. Governing law and venue will follow any account order, purchase record, or separate written agreement that identifies them. If none does, applicable law and a court with lawful jurisdiction will govern. Nothing in these Terms limits non-waivable consumer rights or either party's right to report concerns to a regulator.
If you believe material stored through Renovo infringes copyright, provide a written notice through the support channel identifying the copyrighted work, the material and its location, your contact information, a good-faith statement that the use is unauthorized, a statement under penalty of perjury that the notice is accurate and you are authorized to act, and a physical or electronic signature. Renovo may remove material and address repeat infringement consistent with applicable law.
You may not use or export the service in violation of U.S. export controls, sanctions, or other applicable trade laws. You represent that you are not prohibited from receiving the service. Government users receive only the rights provided to other users under these Terms unless a written government contract states otherwise.
Renovo may update these Terms for legal, security, operational, or product reasons. The updated version will state its effective date. Material changes will be communicated through the service or another reasonable account notice. Continuing to use the service after the effective date constitutes acceptance where permitted by law; when required, Renovo will request renewed affirmative consent.
These Terms, the Privacy Policy, and any applicable order or plan terms are the entire agreement concerning the service and supersede prior discussions on that subject. If a provision is unenforceable, it will be modified only as necessary and the remainder will continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without consent; Renovo may assign them in connection with a merger, financing, reorganization, or transfer of the service. Neither party is liable for delay caused by events beyond reasonable control, except payment obligations.
Questions about these Terms, account rights, or legal notices should be submitted through the Renovo support page or authenticated in-app support. Do not include passwords, payment card details, private signature links, or client documents in an initial message.
